Where are our products made?

All of our products are 3D printed in our small family-run studio in Swansea, UK. Every piece is made with care and attention to detail to bring a bit of joy into your everyday life.

What material do you use?

We use high-quality PLA (Polylactic Acid), a plant-based and biodegradable material made from renewable resources such as cornstarch or sugarcane. It’s safe, lightweight, and ideal for everyday 3D printed products.

Are the products safe for children?

Our products are suitable for ages 5+ under adult supervision. From around 10 years and older, they can generally be used independently. They are designed as functional sensory and desk items rather than toys for rough play. As with all 3D printed products, they should be used gently and responsibly.

How should I care for my product?

Avoid prolonged exposure to direct sunlight or high heat, as PLA may soften or warp under extreme conditions. Clean gently using a soft cloth or small brush.

Please note: our products are designed for normal, everyday use and should not be exposed to excessive force. Like any crafted item, they can break if misused. The clickers are designed specifically for clicking use only.

Why does the product surface look slightly uneven?

As with all 3D printed products, small surface lines, layer marks, or slight imperfections may be visible. This is a natural part of the 3D printing process and is what makes each piece unique rather than mass-produced.
We believe these small details add charm and character to every item.

Why might the product colour look different in person?

Please note that colours may appear slightly different in person compared to what you see on your screen. This can vary depending on your device, screen settings, and lighting conditions.
These slight variations are completely normal and are not considered a defect or reason for return.

When will my order ship?

Orders are carefully packed within 1–3 working days and dispatched within 2–3 business days after confirmation. Delivery times are estimates and may vary depending on postal services and external factors.

Where do you ship from?

All orders are shipped from Swansea, UK, where our studio is based.

How much is shipping?

UK shipping is £3.50. You can also collect your order for free from our studio in Swansea (please contact us after ordering to arrange pickup).

Can I change or cancel my order?

Once an order has been dispatched, we’re unable to make changes or cancellations. If you need to amend your order, please contact us as soon as possible and we’ll do our best to help.

Can I return or exchange my order?

We want you to be happy with your purchase. If you’re not satisfied, we accept returns within 14 days of delivery. To request a return, please contact us with your order number. Items must be unused, in original condition, and returned in their original packaging.

Return conditions

• Items must be unused and in original condition
• Customers are responsible for return shipping costs
• Please include your order number inside the parcel

Refunds

Once we receive and inspect your return, refunds are processed to your original payment method within 7 business days.

Custom or personalised items

Custom or personalised orders are non-refundable unless they arrive damaged or faulty.

Damaged or faulty items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery, and we will offer a replacement or refund.